Privacy Policy

At Gigabits IT Limited, we are committed to protecting and respecting your privacy. This privacy policy explains how we collect, use, and protect the personal data you provide to us when using Gigabits Logger in compliance with the General Data Protection Regulation (GDPR).

1. Information We Collect

We collect personal data that you provide directly to us when creating an account, such as your name, email address, and other account-related details. We may also collect data related to your usage of Gigabits Logger, such as log data, IP addresses, and other metadata.

2. How We Use Your Information

Your personal data is used to provide and improve Gigabits Logger. We may use your data to:

• Provide customer support and respond to your inquiries.
• Analyze usage trends to enhance user experience.
• Send you updates, security alerts, and notifications related to your account.

3. Legal Basis for Processing

We process your data based on one of the following legal bases:

• Your consent.
• The necessity of data processing to fulfill a contract with you.
• Compliance with legal obligations.
• Our legitimate interests, such as improving and securing Gigabits Logger.

4. Data Sharing and Transfer

We do not sell or share your personal data with third parties for their marketing purposes. We may share your data with trusted service providers that help us operate Gigabits Logger, but only under strict confidentiality agreements and data protection terms.

5. Your Rights Under GDPR

Under GDPR, you have the following rights regarding your personal data:

• Right to Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or incomplete data.
• Right to Erasure: You can request that we delete your personal data under certain conditions.
• Right to Restriction: You can ask us to stop processing your data in certain situations.
• Right to Data Portability: You can request a structured, machine-readable copy of your personal data.
• Right to Object: You can object to the processing of your personal data under certain circumstances.

6. Data Retention

We retain your personal data for as long as your account is active or as necessary to fulfill the purposes outlined in this policy. You can request the deletion of your account and associated data at any time.

7. Data Security

We use industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Changes to This Policy

Gigabits IT Limited reserves the right to update this privacy policy at any time. Any changes will be posted on this page, and we encourage you to review the policy regularly.

9. Contact Us

If you have any questions or concerns about this privacy policy or how we handle your data, please contact us at support@gigabitsit.co.uk.

10. Cookie Policy

Gigabits Logger uses cookies and similar tracking technologies to enhance your experience, analyze usage, and provide personalized content. Cookies are small data files stored on your device that help us understand how our services are used.

Types of Cookies We Use

• Essential Cookies: These cookies are necessary for the functioning of Gigabits Logger and cannot be disabled in our systems. They are usually set in response to actions made by you, such as setting your privacy preferences, logging in, or filling out forms.
• Performance Cookies: These cookies help us understand how users interact with Gigabits Logger by collecting information about the areas visited, time spent on the site, and any issues encountered. This data helps us improve our services.
• Functional Cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.

Managing Cookies

You can control and manage cookies in various ways. Most web browsers allow you to control cookies through their settings. However, if you choose to disable cookies, it may limit your ability to use certain features or functions of Gigabits Logger.

You can find out more about cookies and how to manage them at [your cookie management link or site, e.g., AllAboutCookies.org].